We're pleased to offer the following services at Thornapple Veterinary Medical Center:
Our appointment book is computerized, which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. Appointments can be made by giving us a call (preferred), through our app, through our ePetHealth portal, or stopping in to set up a future appointment, . Please keep in mind that especially during springtime and around holidays we tend to be quite busy, so call ahead to make sure we can get you in when you want!
Emergencies are accepted to the best of our ability anytime our clinic is open. We have a veterinarian and personnel on duty six days a week who are trained and equipped to handle many urgent care needs your pet may have. Emergencies can be things such as accidental ingestion of rat poison, hit by car, and chocolate ingestion. If you feel you have an emergency with your pet, please call us immediately and we will do everything we can to properly assist. In the event that your pet has an emergency and we are not open, please call Blue Pearl in Grand Rapids 616-284-5300 or VCA Animal Hospital in Kalamazoo 269-381-5228. Our phone line does have an option to forward to Blue Pearl when we are closed.
We are also available for urgent care when the condition is not life-threatening. If you feel your pet needs to be seen for an illness, injury, or another non-life-threatening condition, give us a call and we will work to "squeeze" you in as soon as we can. Please keep in mind that the earlier you call in the day, the more likely it is that we may be able to get you in the same day. Springtime and holidays tend to be our busiest times, so please understand that, while we will still do our best to get you in as soon as possible, we may have longer wait times than normal.
Other Services Provided Include: